Privacy Policy

At Wellzy Health, your privacy is extremely important to us. We understand that when you use our website, mobile application, and related services (“Services”), you place your trust in us by sharing your personal information. This Privacy Policy has been prepared to explain in detail how we collect, store, use, process, disclose, and protect your personal and non-personal information when you access or use our Services.

By accessing, browsing, registering on, or using the Services of Wellzy Health in any manner, you confirm that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately discontinue the use of our Services.

This Privacy Policy should be read together with our Terms & Conditions. Any capitalized terms not defined in this Privacy Policy shall have the meanings assigned to them in our Terms & Conditions.

1. Information We Collect

We collect information in multiple ways, including information that you voluntarily provide to us and information that is automatically collected when you use our Services.

1.1 Information You Provide Voluntarily

When you register an account, subscribe to services, fill out forms, communicate with us, or otherwise use our Services, you may provide us with personal information, including but not limited to:

• Full name (first name, middle name, last name)

• Username and profile name

• Email address

• Mobile number

• Gender

• Age or date of birth

• Address or location details

• Login credentials

• Health-related preferences or wellness-related inputs (if required for services)

• Feedback, queries, complaints, or support requests

• Any content, messages, or files you upload or submit through the Services

Providing personal information is voluntary; however, failure to provide certain information may limit your ability to use some features of the Services.

1.2 Information Collected Automatically

When you access or use our Services, certain technical and usage-related information is collected automatically, including:

• Internet Protocol (IP) address

• Device identifiers and device type

• Operating system and browser type

• Date and time of access

• Pages visited and features used

• Time spent on the Services

• Referring URLs

• Clickstream data

• Approximate geographic location (only with your consent)

This information is used primarily for system administration, security, analytics, and to improve user experience.

1.3 Cookies and Tracking Technologies

Wellzy Health uses cookies, web beacons, pixels, and similar technologies to:

• Remember your login details

• Store your preferences (such as language and settings)

• Improve site functionality

• Analyze traffic and user behavior

• Deliver relevant content

You can control or disable cookies through your browser or device settings. However, disabling cookies may affect certain functionalities of the Services.

2. How We Use Your Information

We use the collected information for legitimate business and service-related purposes, including:

• To create, manage, and maintain your account

• To verify your identity

• To provide and deliver our Services

• To personalize your user experience

• To respond to your inquiries and provide customer support

• To send service-related notifications and updates

• To send marketing and promotional communications (with your consent)

• To process payments and transactions

• To monitor and analyze usage and trends

• To detect and prevent fraud, abuse, or unauthorized activity

• To maintain security and system integrity

• To comply with legal and regulatory obligations

• To enforce our Terms & Conditions

We may combine personal and non-personal information for analytical and research purposes. We may also anonymize and aggregate data for business intelligence, statistical analysis, and reporting.

3. Disclosure and Sharing of Information

We do not sell your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We may share information with trusted third-party service providers who assist us in:

• Website and application hosting

• Cloud storage

• Payment processing

• Customer support

• Data analysis

• Marketing services

• Security and IT support

These service providers are contractually obligated to protect your information and to use it only for providing services to Wellzy Health.

3.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations

• Respond to court orders or government requests

• Protect our legal rights

• Investigate or prevent illegal activities

• Address fraud or security threats

• Ensure public safety

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. User-Generated Content

Any content that you voluntarily post or share publicly on the Services (such as comments, reviews, or profile information) may be visible to other users. Even after deletion, copies of such content may remain cached or archived.

5. Data Security

We take reasonable and appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

• Secure servers

• Restricted access to personal data

• Use of encryption where applicable

• Regular system monitoring

• Internal data protection policies

However, no system is completely secure. You acknowledge that data transmission over the internet carries inherent risks.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

6. Retention of Information

We retain your personal information only for as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When your account is deleted or terminated, your personal data may be permanently removed, except where retention is required by law.

7. Your Rights and Choices

You have the right to:

• Access your personal information

• Update or correct inaccurate information

• Request deletion of your data

• Withdraw consent for data processing

• Opt out of promotional communications

Requests can be made by contacting us using the details provided below.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

10. International Data Transfers

Your information may be stored or processed in locations outside your country of residence, subject to applicable data protection laws.

11. Disclaimer and Limitation of Liability

While we strive to safeguard your data, we cannot guarantee absolute security. By using our Services, you acknowledge and accept that you do so at your own risk.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on this page. Continued use of the Services after changes indicates acceptance of the revised Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, you may contact us:

Company Name: Wellzy Health
Country: India
Email: support@wellzyhealth.com
Contact Number: +91 91582 56229